Welcome to your Dashboard
Use Workspace in the left panel to choose a server. On phones, tap the menu button to open the panel.
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Overview
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Server members
Tickets closed in selected period
Ticket trend
Created vs closed per day
Hourly activity
Tickets openedBy clock hour
Server configuration
Manage channels, roles, and ticket behavior for this server.
Channels
Where the bot sends logs for tickets, applications, and appeals.
Roles & permissions
Control who can manage tickets and configure the bot.
Can view and respond to tickets.
Full bot management access.
Pinged when new tickets open (with Premium + ping enabled).
Ticket behavior
Premium controls — upgrade to enable ping, threads, and DMs.
Upgrade to Premium to unlock ping support, thread mode, and DM notifications.
Notify support roles when a new ticket is created.
Create tickets as threads instead of channels (where supported).
Send the ticket author a DM when staff updates the ticket (when implemented in bot).
Auto-close
PremiumClose inactive tickets after a period with no messages.
Automatically close tickets after inactivity.
Close after this many hours without activity.
Appearance
Emoji density for panels and messages.
Ticket Panels
Application Panels
Appeal Panels
Custom Panels
Quick responses
0/5 responses used
Canned replies staff send with /response. Use {customer} or {user} for the ticket author.
No quick responses yet. Create your first one!
New response
Analytics
Volume, categories, and trends for your server.
Tickets per day
New tickets per day. For 30d or 90d, scroll the chart horizontally to see every day.
By category
Where tickets came from — relative share in this period.