Tickets — Support Bot
Tickets is your dedicated support desk for Discord. It handles private support channels, staff workflows,
and logs so you can focus on helping your community.
1. Inviting Tickets to your server
- Use the invite link provided after purchase or from our Discord support server.
- Select the server you want to add Tickets to.
- Grant the requested permissions (Manage Channels, Manage Roles, View Channels, Send Messages, Read Message History).
- Click Authorize and complete any verification.
Once added, make sure Tickets has permission to see the category where you want tickets to be created.
2. Basic configuration
Run the base setup command in a staff channel:
/setup
You’ll be guided through initial setup. Then use /config for log channels, staff roles, support roles, and quick responses; use /logs to set the ticket log channel.
3. Creating ticket panels
Panels are the messages your users click to open a ticket (buttons, dropdowns, or emoji).
- Go to the channel where you want the panel.
- Run:
/panels
- Choose Ticket Panels, then create or manage a panel.
- Configure:
- Title — what the panel is called.
- Description — short explanation for users.
- Category — which category new tickets should use.
- Button label & emoji — e.g. “Create Ticket” with 🎫.
Tickets will send a panel embed with your buttons. When a user clicks, a private channel is created
that only staff and the user can see.
4. Ticket workflow
Inside a ticket channel you’ll typically use:
/close — close the current ticket (premium); optionally with reason and transcript./response — send a quick response in this ticket (staff only)./mytickets — view assigned/claimed tickets (staff) or your open tickets (users)./merge — merge two tickets together.- Claiming, add/remove users, and rename are available via the ticket channel’s control buttons.
5. Categories & departments
Use categories to route different types of requests:
- In
/panels → Ticket Panels, add and edit categories (e.g. Billing, Appeals); each can have its own label, emoji, and optional ping role.
/applications and /appeal manage application and appeal panels (also from /panels).
Each category can have its own ping role and panel settings so tickets go to the right team.
6. Logging & transcripts
When a ticket is closed, Tickets can generate a transcript and send it to a log channel.
- Set a global log channel with
/logs or /config.
- Configure log channels and transcript options in
/config.
- Staff can re-open or re-send a transcript if needed.
7. Permissions checklist
If something isn’t working, check:
- Tickets has Manage Channels and View Channels.
- Tickets can see the ticket category and the panel channel.
- Your staff role is selected in the Tickets configuration.
8. Billing, upgrades, and support
Billing is handled through Stripe. Subscriptions renew monthly and you can cancel anytime via your
Stripe customer portal (link in your receipt).
For help, join our Discord support server
or email kojinstudios@gmail.com.
Gavel — Moderation Bot
Gavel is your moderation backbone: warnings, mutes, bans, cases, and detailed logging for serious servers.
1. Inviting Gavel
Use the invite link provided after purchase or in our Discord support server, then:
- Select your server and grant the requested permissions (Manage Members, Manage Roles, Ban Members, Kick Members, View Channels, Send Messages).
- Place Gavel’s role above the roles you want it to manage.
2. Setup and core moderation
/setup first; then /modpanel, /ban, /kick, /warn, /timeout, /case, /logs/timeout — timeout a user (replaces mute)./kick <user> [reason] — remove a member from the server./ban <user> [reason] — ban a member and log the case./case (by case number); /modstats — view a user’s full moderation history.
3. Auto-moderation
Configure protection and emergency controls:
/automod — turn automod on./automod (spam/raid) — configure raid/spam thresholds./automod (filters) — word filters, links, media, and more./logs — pick which channel to use for automod logs.
4. Case management & appeals
/case — look up a moderation case by number.- Connect Gavel to your appeals flow by sharing case links in a private appeals channel so staff can review decisions quickly.
5. Logging & audit trail
Set a dedicated moderation log channel:
/logs
Gavel can log:
- Warnings, mutes, kicks, bans, and unbans.
- Edited and deleted messages (with configurable sensitivity).
- Join/leave events and nickname changes.
6. Analytics, premium & utilities
/dashboard, /serverstats, /analytics, /export — server stats and data export./premium — check premium status; /subscriptionadmin — manage subscriptions (owner)./help, /info, /avatar, /serverinfo, /uptime, /stats — utilities./vote, /redeem — vote for the bot and redeem votes for premium.
Host — Engagement Bot
Work in progress. Host documentation and features are still being developed. Check back later or join our
Discord for updates.
Host will power events, reaction roles, utilities, and small quality-of-life features that make your server feel alive.
1. Inviting Host
Invite Host with the link you receive after purchase or from our Discord support server,
then grant the default “bot” permissions (Manage Roles for reaction roles, View Channels, Send Messages,
Read Message History, Use Application Commands).
2. Reaction roles
- Go to the channel where you want the reaction roles message.
- Run:
/host reactionroles create
- Add each role/emoji pair (for example: 🎮 → @Gamer, 📢 → @Announcements).
- Save and let Host post the message.
Members can now click to self-assign or remove roles.
3. Events
/host event create — create an event with title, date, and description./host event announce — send an embed with RSVP buttons./host event list — view active upcoming events./host event cancel — cancel or archive an event.
4. Utility commands
/weather <location> — quick weather lookups./server — basic server stats./avatar <user> — show a user’s avatar.
5. XP & leveling
Host can optionally track message activity and reward members with levels and roles.
/host levels enable — turn leveling on./host levels rewards — configure role rewards per level./rank — show a member’s level card.
Intella — Market Intel Bot
Intella delivers economic calendar events, market news, and trading-related data inside Discord. One command gives you a dashboard; subscribe to alerts so you never miss Fed decisions, earnings, or breaking news. Free until August 1st, 2026.
1. Adding Intella to your server
Intella is free to add—no purchase required.
- Click Add Bot on the Intella section on the main page, or use the invite link from our Discord support server.
- Select the server you want to add Intella to.
- Grant the requested permissions (View Channels, Send Messages, Embed Links, Read Message History, Use Slash Commands, etc.).
- Click Authorize and complete any verification.
Once added, anyone with permission can use /intella in your server.
2. Main command — Dashboard
The main entry point is:
/intella
This opens an interactive dashboard showing:
- Upcoming economic events — Fed decisions, GDP, NFP, and more, with impact levels (High/Medium/Low).
- Top market news — headlines from multiple sources.
- Buttons to open the full economic calendar, news feed, and settings.
Replies are ephemeral by default—only the user who ran the command sees the response.
3. Economic calendar
View and filter economic events:
- Events are loaded from a configurable source with timezone support (e.g. US/Eastern).
- Impact levels (High, Medium, Low) help you prioritize.
- You can set up economic event alerts so the bot notifies a channel or users when high-impact events are approaching.
4. Market news
Intella aggregates news from multiple sources (Yahoo Finance, Finnhub, NewsAPI):
- Optional symbol or topic filtering.
- News alerts — subscribe to updates for specific symbols or topics and get notified in Discord.
- News is cached to respect rate limits and keep responses fast.
5. User and server configuration
- Per-user settings — preferences and timezone for each user.
- Server-wide config — admins can set default timezone, alert channels, and which features are enabled.
- Optional analytics or status channels for server admins to monitor bot health.
6. Alerts and reminders
Intella runs background jobs to:
- Refresh news and economic data on a schedule.
- Check alert subscriptions and send notifications when events or news match.
- Send event reminders (e.g. before high-impact releases).
Configure check intervals and alert channels via the bot’s settings or admin commands.
7. Support and status
Intella is in active development (v0.1.0-alpha). For help or feature requests, join our
Discord support server or email
kojinstudios@gmail.com.
Free until 8/1/26 — add the bot with no subscription. Pricing after that date will be announced later.